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Attention and individual approach to each client.

Product return

The product can be exchanged within 14 days of purchase.
When returning the product to the seller, the following conditions must be met:
1. The returned goods must be in their original packaging (this paragraph does not apply if applicable)
returned defective goods).
2. The product must not be damaged as a result of the buyer's fault.
3. The product must be unused, in accordance with the appearance of the sale (undamaged labels, protective film
etc.) (This paragraph does not apply if defective goods are returned).
4. The returned product must have all the same parts as in the package, the buyer
upon receipt of the goods.
When returning the product, it is mandatory to submit a document of purchase of the product and a written request for
return of goods.
The seller has the right not to accept the returned goods if the buyer does not comply with the return of the goods
the procedure laid down in this Article.
5. When returning the goods, the buyer must contact the seller to start the return process. Yes
the product is returned, the seller agrees to accept such product and replace it with a similar or equivalent one
goods. If the seller does not have a similar product or the customer does not want to change the product, the seller returns
the buyer money that was paid for the given product. Return costs are always covered
6. Returns and exchanges of goods are carried out in accordance with the 2015 Consumer Law protection law.
7. The amount of money for returned goods is always transferred by transfer to payer's bank account.

To avoid disagreement, please choose the product carefully and inform us about you
important aspects (eg color, size, etc.).

If necessary, to clarify the information describing the product, please call our contact phone: + 371 29 47 67 77.

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